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Knowing
what is there.
Knowing
what is there that should not be there.
Knowing
what is missing.
Knowing
what is needed. |
four
pillars of business information management best practice |
1:
We will always know what is there.
This
is about the context of the information that is on your computers
and on your networks. Can you see what is there at any time or are
you just leaving that up to the people who put it there to know what
it is, whether it is valuable or whether it is taking up space and
using up the time you are paying for. And because it is hard to find
is it slowing down your business? If you have a document management
system can it provide you with real answers to this question or is
there something missing that could make a difference?
2:
We will always know what is there that should not be there.
Information
that is not about your business is a risk to your business whether
it is there to support those who are wasting your time, ready to do
some mischief or are innocent players in the game of bring to the
business to its knees, you need to get some real answers to this question.
3:
We
will always
know
what is missing.
Information
of value to the business gets deleted all the time and without
anyone knowing it existed in the first place, it is lost to the
business. You paid for it to be created and yet someone is ready to
delete it without your approval or by accident. Forget about those
backups because if you didn't know it existed in the first place why
would you know what you have lost?
4:
We will always know what is needed for the business to be successful.
The
problem you will have in getting assurances about this question is
that without knowing what you have and why you have it, you will
never ever know what you need. For example, in managing a particular
project, you might find that staff member x found a great training
program but staff members x and y don't have access to it because it
is in x's my documents folder and when the time comes to use it they
either forgot it existed or were never told. Imagine what would
happen if x,y and z were working in the same area and were on the
same page. |